Terms of Service
Last updated: 2/11/2026
Service Requests
All service requests are subject to confirmation and availability. Submitting a request does not guarantee service. We will contact you to confirm availability and discuss next steps.
Booking Process
Our booking process works as follows:
- You submit a service request with your details
- We review your request and check availability
- We contact you to confirm or discuss alternatives
- Upon confirmation, we proceed with scheduling
Cancellations and Changes
If you need to cancel or modify a confirmed booking, please contact us as soon as possible. Changes are subject to availability. We will work with you to accommodate modifications when possible.
Service Area
We primarily serve Laguna Hills, CA and surrounding areas. Service availability may vary based on location and request details. Please contact us to confirm coverage for your specific area.
Limitation of Liability
Golden Years Concierge & Transportation LLC provides transportation and concierge services on a request basis. We are not responsible for delays or cancellations due to circumstances beyond our control, including but not limited to weather, traffic, or emergencies.
Contact Information
For questions about these terms, please contact us:
Email: support@conciergeandtransportation.info
Phone: (928) 496-9003
Address: 24342 Sage Ct, Laguna Hills, CA 92653-6292